Hi Emily,
About seven years ago, I contracted chicken pox. It was the second time for me so for those who say you can't get it twice in a lifetime, I can tell you otherwise! Chicken pox is bad enough as an adult, but to compound things I came done with a life threatening staph infection. As a result, I was required to take an extremely potent antibiotic injection for six straight weeks.
About a year later, fully recovered from the maladies, I began to experience an outbreak of pimples on my nose. Though small, they would be extremely red. "Blemishes" is not a strong enough word to describe how uncomfortably noticeable they were.
I've never had the greatest skin, even as an adult, but this was different. It never let up....one pustule would go away only for another to take its place. I eventually went to a dermatologist who diagnosed me with Rosacea. He put me on a topical gel and oral antibiotic.
The gel was ineffective, and I had already had my share of antibiotics, and stomach problems that go with it, to know this wouldn't work. Frustrated and determined to find a better way to treat this issue, I came across your web site during my research on the Internet.
After contacting you personally via your site and expressing my unique needs, you suggested I try your Cleanse and Clarify Exfoliating Wash, Raise the Bar for Sensitive and Fragile Skin (alternating their use AM and PM) Rescue Rapid Repair Serum, and Holistic Healing Mist. I experience definite results and my blemish problem cleared very quickly. However, I felt like I was winning the battle but losing the war…. My skin would begin to clear but redness and spots would soon return.
Thank goodness you weren't completely satisfied either Emily! You took the time to discuss my Rosacea condition over the phone with me and turned your attention to the internal, rather than just the external, root of the problem. You suggested Probiotics, Oregon Grape, and ALJ (herbal extracts and immune builders) to address the probable yeast/candida link to my condition. Items that came from another company – items you don’t sell. You cared enough about my condition to share with me regardless if it made you a profit or not.
After several months now, I have seen drastic improvement. My skin is not perfect, but the redness on my nose is substantially subdued. Keep in mind, I have been trying to find a solution for almost seven years, and this is the best condition my skin has been in. Whether my skin took a turn for the worse when I got the chicken pox, the staph infection, or taking the antibiotic, I can't say for sure, but I believe there was a connection. I can say for sure the combination of treatment with your external products and the internal ones has definitely put me on a positive healing path.
Finally, I can most assuredly thank you for your genuine concern to those who use your products. You want victory over unhealthy skin as much as those who experience it.
Regards
Kevin Bair
Boynton Beach FL
>> Back to Email