Client Support Philosophy

Probably more any other area, our customer support philosophy and practices are what set us apart from the pack. Big or small, techy or tech-free, your issues are our issues. Your worries are our worries. Whether contacting us by phone, email, chat, or hot air balloon, our team of Dog Handlers are standing by to not only show you how to use the tools, but probably more importantly, why it’s good for you and how you can really leverage the power of online marketing to supercharge your business.
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Our team LOVES it when a client launches their first campaign and they get so excited. We’re so excited for them. It’s like we’re creating something from nothing. {RACHEL | Director of Client Services}
Don’t Be Afraid!
All Mail Dog Account Holders have access to all kinds of hands-on support, tools and tutorials.
- Online Video Tutorials
- Webinar Training Seminars
- Marketing Resources and Published Best Practices
- Blog and Learning Tools
- Stock Images
- Email, Chat & Phone Support
- Pro+ Online Marketing Consultations
Visit Our Client Support Resources
Available on the Mail Dog Yard: Client News & Training Center
- Dog News: client MUST KNOW facts and news
- Beginner’s Guide: great for newbies and rusties
- Training Center: learn how to Mail Dog
- Platform Upgrades: updates to the platform
- Video Tutorials: how-to video tutorials
- Resource Center: marketing tips from industry pros





